Refund policy

JODH BARGAINS – RETURNS & REFUND POLICY

Online Purchases – Change of Mind

We hope you are happy with your purchase. If you change your mind about an online order, you have the right to notify us that you wish to cancel within 14 days of receiving your goods. Once you have notified us, the goods must be returned within a further 14 days.

Customers are responsible for arranging and paying the return postage costs for change-of-mind returns.

Items should be returned unused, in a resalable condition and with their original packaging, labels, accessories and components wherever reasonably possible. We reserve the right to reduce a refund where the value of an item has been reduced due to handling beyond what is necessary to inspect it.

Faulty, Damaged or Incorrect Items

If an item arrives faulty, damaged, not as described, or we have sent you the incorrect item, please contact Jodh Bargains as soon as possible. Where appropriate, Jodh Bargains will cover the reasonable cost of returning the item and will deal with the matter in accordance with your statutory consumer rights.

In-Store Purchases

Change-of-mind returns for items purchased in our physical store are subject to our in-store returns policy. Your statutory rights are not affected where goods are faulty, damaged or not as described.

Proof of Purchase

Please retain your order confirmation, receipt or other proof of purchase when contacting us about a return.

This policy does not affect your statutory rights.